Refund policy
Please email us at playacare@waddaplayagolf.com for any assistance. We respond personally to all emails.
RETURNS & REPLACEMENTS
- Contact us within 14 days of receiving your order to request a return, exchange, or refund.
- Discounted and clearance items: Once shipped, these items are final sale and cannot be returned, exchanged, or refunded.
- Condition of returned items: Items must be in new, unworn, unwashed, and resellable condition. Returns cannot be accepted if they show signs of wear, damage, washing, or body odor.
PUTTERS RETURN
Putters may be returned only if they are in new condition, exactly as originally received, including the original grip, headcover, and all original components.
Returns cannot be accepted if the putter:
- Has been used on the course.
- Has had the grip replaced or any components changed.
- Shows any signs of use, wear, or damage.
- Has been modified in any way.
REFUNDS
If the item isn't right for you, you may return it within 14 days of receiving the order. Returned items must be in new, unworn, unwashed, and resellable condition. Returns cannot be accepted if they show signs of wear, damage, washing, or body odor.
We're unable to cover the cost of return shipping to Thailand
A full refund will also be issued if:
- Your item is defective upon arrival.
- You cancel your order before it has been shipped.
- We are unable to provide a replacement for a defective or incorrect item.
CANCELLATIONS
To cancel your order, please email us as soon as possible. We can only cancel orders that have not yet been shipped.
Before shipment: Your order can be cancelled for a full refund.
After shipment: Orders can no longer be cancelled. If you no longer want the item after it arrives, you may return it in accordance with our Returns & Refunds Policy.
If we cancel your order: If Waddaplayagolf cancels your order before shipment for any reason, you will receive a full refund.