FAQ - All Your Questions Answered
Email us at playacare@waddaplayagolf.com if your question doesn't appear below!
> The currency of the store is US Dollar ($)
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How long will it take to get my order?
We ship Monday and Thursday every week. The items are shipped out of Thailand.
If you choose the Express Shipping option, your package usually arrives 4-5 business days after it's shipped on either Monday or Thursday.
If you choose the Standard Shipping option, after it's shipped, your package usually arrives between 10-28 days depending on the country.
More accurate delivery time will be shown at checkout based on your shipping address. It's just as reliable, just a bit slower. The parcel is delivered by your national postal service.
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Where is my package? How to track it?
All Express and Standard shipments include a tracking number. Once we ship, we'll email you the tracking number and a link to track it. If you don’t see the email, please check your spam folder, or email us at playacare@waddaplayagolf.com.
Please note, Canada Post and Australia Post may not update tracking for overseas packages. If this happens, it means your package is with them and on its way to you. You can contact your local branch for an exact delivery date.
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How is the sizing of polos?
The shirts are a large cut. Most people find the best fit is one size smaller than their usual.
Please measure your favorite golf shirt and follow our size guide.
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What if my polo, hat, shorts don't fit?
The return process is pretty simple, please email us a soon as you receive the items at playacare@waddaplayagolf.com.
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When will (my favorite item) be in stock again?
The best answer is to sign up for updates at the green tab ‘Email Me When Available’ on the page of the item to get notified once it becomes available.
Or simply email us, and we’ll directly email you once your items are back in stock.
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How's the quality of the products?
Each Waddaplaya product gets individual attention from start to finish. We use premium materials, superior construction, and rigorous quality control to ensure top-tier durability, comfort, and performance.
Waddaplaya gear isn’t just high quality—it’s something to be proud of. Legit top-tier putters, apparel, and accessories, built to perform and built to last.