CORRECT CONTACT DETAILS 

Please provide a current email address and working telephone number so we may contact you regarding your order.

We contact you via the telephone or email in order to ensure seamless delivery of a perfect order.

We will never sell your information under any circumstance or abuse your trust by using your information in ways you would not want us to. A telephone number is required for shipping purposes in case the shipper needs to contact you prior to delivery, and refusal to provide a working telephone number will result in a cancelled order and refund. 

 

EMAIL CORRESPONDENCE 

Please exclusively use email to contact us - playacare@waddaplayagolf.com for any matters at all. 

Messages sent to Facebook or Instagram can be easily lost or have VERY long delays in responses. Let's always talk about your order via email because we check it often and we can sort out any issues like a baus: efficiently and deliciously.

 

EMAIL RESPONSE TIME
Please allow up to 48 hours for a response. We always respond ASAP and it is usually within 6-12 hours depending on the time zone difference, but slight delays may occur unexpectedly due to public holidays or weekends. 

 

DUTIES AND TAXES
Duties and import taxes are not included in the price of the items nor the shipping price.

Depending on which country you live in, the government may impose taxes and duties on goods entering your country. The customer is responsible for the import duties and taxes.

Please check out your country's import duties and taxes on the items being ordered to avoid nasty surprises. 

 

CURRENCY OF THE STORE 
The currency of the store is US Dollar. Please make sure USD is selected at checkout for the most seamless transaction.

 

WEAR AND TEAR OF GOODS
Metalworks, fabrics, and material used to create products will show signs of wear and tear over time. Metalworks in contact with other items such as, and not restricted to moisture, soil, other metal objects, plastics and other objects will show signs of tarnishing and scratching due to contact with these outside agents.

 

NO LIABILITY FOR INJURY
We accept no responsibility for any injury whatsoever caused by using or misusing any waddaplayagolf.com products and/or packaging included with the products.

 

REFUNDS AND RETURNS

Please refer to our returns and refunds policy which is very liberal and we always find a great solution for you. Email us at playacare@waddaplayagolf.com to give us a chance to delight you like the playa you were meant to be. Please note, refunds will only be issued once the goods have been received by the customer and returned to waddaplayagolf. 

 

SHARING OF IMAGES ON SOCIAL MEDIA 

Any images shared on social media and email directly or indirectly to Waddaplayagolf on Instagram, Facebook, Youtube, Twitter or the Facebook group as well as emails will be used for promotional purposes. Any images tagged with any hashtags or "@" that relate in any way to waddaplayagolf, will be reshared and reused by waddaplayagolf.