Please email us at playacare@waddaplayagolf.com for any assistance.

Social media messaging is far less reliable and we may not be able to address your concerns.

 

RETURNS & REPLACEMENTS

Stress-free, playa. Email us at playacare@waddaplayagolf.com and we’ll guide you through the process of returning and replacing the item which is usually:

Option 1

1.1 Send us back the item(s) to Thailand to the address we’ll give you in the email via postal service (which is usually the cheapest means of shipping in your country). 

1.2 Once you email us an image of your postal receipt, we send you a replacement by your original order’s selected means of shipping (express or standard).

1.3 We give you a store credit of USD 5 for your efforts in sending the items back.

Option 2

2.1 Skip a trip to the post office.

2.2 We give you a store credit to the maximum of 50% of the original item.

2.3 You keep the original item(s), or gift them to someone who will enjoy them. 

*All returns/exchanges/refunds must be initiated via email within 7 days of receiving items.*

**Items that have been worn, washed, or smell of body odor will not be exchanged or accepted. Items returned must be in sellable condition.**

 

REFUNDS

Your happiness is our main objective! 

If you’re unhappy with the items, send them back to us, and we will give you a full refund. 

Refunds will also be issued when we cannot replace your items, or the products are defective upon arrival. 

*All returns/exchanges/refunds must be initiated via email within 7 days of receiving items.*

**Items that have been worn, washed, or smell of body odor will not be exchanged or accepted. Items returned must be in sellable condition.**

Email us at  playacare@waddaplayagolf.com and we will sort it out for you.

 

CANCELLATIONS 

Orders may be cancelled by Waddaplayagolf for any reason prior to shipping. Orders cancelled will be fully refunded and a notification will be sent to the customer of full refund.

Orders already shipped cannot be cancelled by the customer and any refunds and returns will need to go through the process explained under the Returns and Refunds sections.

If you would like to cancel an order, please cancel prior to shipping of the item. Once items have been shipped, orders cannot be cancelled.