RETURNS & REPLACEMENTS

Stress-free playa. If for any reason, you would like to return an item please email playacare@waddaplayagolf.com and I will guide you through the process of returning and replacing the item which is usually:

1. Send item(s) back to Thailand to the address I will provide you in the email . This postage is usually the CHEAPEST possible option for you in your country.
2. I issue you a $5 US discount code for your efforts in sending the items back.
3. You send me a picture of the receipt you were given by the postal worker.
4. I send you your replacement once the item is in my possession.

All returns/exchanges/refunds must be initiated via email within 7 days of receiving items. 


REFUNDS

Refunds will be issued when i cannot replace your item with the same product or the products are defective upon arrival. 

Your happiness is my main objective! Easy life playa. Items will need to be returned at the customers expense to Thailand to receive the refund if you are unhappy with the items.

Here are the steps:

1. Send item(s) back to Thailand to the address I will provide you in the email . This postage is usually the CHEAPEST possible option for you in your country.
2. You send me a picture of the receipt you were given by the postal worker.
3. Package arrives in my possession.
4. I send you a full refund as long as goods are unworn, and in original condition.  

 

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Please always email playacare@waddaplayagolf.com to get the best after sales service possible...

Please ask about store credit options which are far more stress-free for you. 

NOTES: All returns/exchanges/refunds must be initiated via email within 14 days of receiving items.

Items that smell of body odor or washed with a fabric cleaning fragrance will not be exchanged. Items returned must be in sellable condition.

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CANCELLATIONS 

Orders may be cancelled by Waddaplayagolf for any reason deemed appropriate by Waddaplayagolf prior to shipping. Orders cancelled will be fully refunded and a notification will be sent to the customer of full refund.

Orders already shipped cannot be cancelled by the customer and any refunds and returns will need to go through the process explained under the Returns and Refunds sections.

If you would like to cancel an order, please cancel prior to shipping of the item. Once items have been shipped, orders cannot be cancelled. 

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IMPORTANT NOTES

Please remember to only use email if there is anything we can assist you with. Social media messaging systems are far less reliable and I may not be able to address your concerns.

All returns/exchanges/refunds must be initiated via email within 7 days of receiving items. Items must be in sellable condition and have no body odor or other odors from washing. Items must be in original condition and sent back to Thailand for returns to be honored.

***Please note, no refunds or returns can be offered on LAST CHANCE SALOON items which have been marked down. These items will no longer be produced so exchanges and returns or refunds cannot be offered on them as there will be no items to replace them if incorrectly sized. Please check sizing charts carefully if you would like an item which is marked down in price or in the LAST CHANCE SALOON section.***